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What type of installation is this?
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We cannot support used equipment, which has been purchased online from eBay, or other similar sites, outside of our two-year limited warranty period. We recommend purchasing all Security Brands products from a Security Brands Authorized Distributor. Used 3G equipment cannot be activated for new installations because 3G service has been discontinued by both AT&T and T-Mobile. We have an upgrade program in place to allow migration to our 4G LTE devices. Please contact Security Brands or one of our Authorized Distributors for more information.